Refund Policy

Last Updated: 10/08/2025

Thank you for shopping at DecoPeel! We want you to have a great experience. If something isn’t right, we’re here to help.

Return Window

You have 30 days after receiving your order to request a return.

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Eligibility for Returns

To be eligible:

Item must be unused, undamaged, with tags, and in original packaging

Receipt or proof of purchase is required

> Items sent back without prior authorization will not be accepted

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How to Start a Return

Email service@decopeel.site with:

Order number

Full name

Reason for return

photos if the item is damaged

Once approved, you will receive:

A return shipping label

Instructions on how and where to send the package

> DecoPeel is an online-only store shipping only within the U.S. Returns must be sent to the address provided by email.

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Damages and Issues

Inspect your order upon receipt.

If the item is defective, damaged, or incorrect, contact us immediately.

We will arrange a replacement, exchange, or refund.

 

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 Exchanges

To exchange:

1. Return the product as described above.

2. Once approved, place a new order for the item.

 

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Refunds

After receiving and inspecting the return:

We will notify you via email about approval or denial.

If approved, refund will be issued to the original payment method within 10 business days.

> Processing time b

y your bank or credit card may vary.

If not received within 15 business days, contact service@decopeel.site